By using our Dura-Tech MSP Agent Technology it means that any system that is on your network is readily accessible no matter where they are located. This ease of access allows everything to run more smoothly allowing you to focus on other things.
Malware is a major security issue, but our Dura-Tech MSP Antimalware uses the latest technology that will not only detect any potential problems, but destroy it before any damage can be done. You can be sure that your network will remain unaffected by any attack that may occur thanks to the technology used by us at Dura-Tech.
Antivirus software is essential today due to the number of potential threats online. Our Dura-Tech MSP Antivirus especially for Windows workstations and servers will provide you with complete protection from the various threats that your system may encounter. Our software is managed from our central web based console providing you with round the clock protection.
Thanks to our Antivirus software, it does offer you the chance to include extra security to ensure that your entire system is protected at all times. This is where endpoint security comes into play and we can make the entire IT service delivery process as safe as possible thanks to the technology that we have at our disposal.
Audit and Inventory
Our audit and inventory service will allow for an up to date assessment of not only computers, but also mobile devices and servers. This can be done in several ways including via the Internet as well as LAN, and WAN and we can assure you that the audit itself is not only fast, but also extremely accurate.
Dura-Tech MSP Backup
Backing up your information is now vital and we can provide you with one of the most powerful solutions in the world. The Dura-Tech MSP Backup will automate the system, so that you never have to worry about any of your information that is stored on Windows servers and computers. Every type of file is safe as our system will not only carry out disk imaging, but also a remote backup at file level.
Our desktop migration services will allow you to backup user settings on any Windows desktop and allow that person to work at any workstation within the system and still use it with their own personal settings.
Our technology provides you with the ability to synch with either one or multiple directories and all from the one single dashboard. This will help to ensure that all of the company data is the same across every directory making it more readily available for anybody that has to access it at any point.
Mobile Help Desk
This application will provide you with mobile access in a safe manner. This is an ideal solution for not only technicians, but also service desk managers who many require access for a number of reasons.
Desktop Policy Management
Desktop Policy Management will allow you to carefully manage the end user experience on any desktop. It allows you to configure hardware settings as well as change interface options and anything else that may have an impact for the end user.
Imaging and Deployment
This service will allow complete computer system images to be captured and then transferred to any machine that is linked to your system. The image itself can also be sent to an image repository and all through a simple system.
Knowing what is going on with your network at all times is essential for any SMB and that is where our info center can play a role. The reports that are created will let you know every single thing that is going on within your network infrastructure allowing you to make decisions that could have an impact on your services.
IT Delivery Kit
The IT delivery kit gives you access to literally 100’s of extra scripts that can help to automate so many processes that should play an integral role in your IT system. These scripts can help you to test your network, ensure everything is running smoothly, deal with access issues, changes to the configuration of your network and anything else that directly impacts on your business.
Mobile Device Management
Mobile device management will allow you to control your network even from a mobile device and give you the same level of access as you would expect from a desktop. This means that you get the same amount of access no matter where you are allowing the system to run more smoothly as a result.
Network monitoring is essential for any network or system as it will allow you to receive instant notification of any issues that may have arisen such as problems with disk space, processor issues, or problems with memory. Being notified about these issues as early as possible allows you to take the correct action in order to rectify them before too much damage has been done.
The Dura-Tech MSP Network Discovery will not only find every single IP device that is connected, but will also catalogue them and allow you to manage them from one central location.
Network monitoring should play an important role in any system as early notification of a potential issue will allow the appropriate action to be taken. The chances of critical problems arising will increase in accordance with the number of users, so using an early warning system such as this can reduce the length of downtime.
Dura-Tech MSP Online Backup
Dura-Tech MSP Online Backup will allow users to conduct backups of folders and files on any of the devices that are part of the network. This remote access allows the entire system to run more smoothly and can provide organizations with the ability to not only access information, but restore it at any point and on any machine.
For any SMB that has a network of any description, the Dura-Tech MSP Patch module is an essential component. This will ensure that your entire network is kept up to date with the latest patches that deal with any potential security concerns that have arisen.
IT policies can be complicated and even more so when you have a number of different policies spread across your business. Our policy management service will streamline this entire process from just a single dashboard rather than having to deal with every machine in your network. This will ensure that each machine is secure at all times.
PSA Integration will allow for both a seamless and integrated platform that will allow any automated process to be conducted from just a single source. This will, in turn, allow for easier control over the network and ensure that everything is operating in the same manner.
By using Live Connect, you will gain full control from just the one single source and without it having an impact on how an end user is experiencing your system. This also works behind firewalls without any problems.
Remote controlling is used by IT experts in order to take over control of a computer within the network in order to help diagnose and deal with certain technical issues. By using a simple web browser, it allows them to gain access quickly and reduce the amount of downtime as a result.
Service billing can be a complex issue for larger networks, so any solution that can provide you with a consistent way of tracking your billing, either manually or recurring charges, should be a welcome addition to any network. With Dura-Tech, this is available through one single web-based dashboard that allows for easy access at all times.
A web based helpdesk is loved by customers and clients as it gives instant access to IT specialists who can advise and deal with any issues that may have occurred.
Software deployment allows you to completely automate not only the deployment of new software, but upgrading existing programs. This can be done over a number of different domains and computers within the network and it is all controlled from a central location.
Proactive IT Management
DTE Connected is an affordable proactive IT management and support solution for your business that delivers increased system up-time. DTE Connected is ideal for companies that want to take the hassle out of managing and supporting their ever changing technology needs.
If you use technology in your business then you need DTE Connected.
Designed for your Business
Utilizing our unique approach for providing managed IT services, we offer a broad range of proactive services designed for your individual business needs. This allows you to optimize your technology investment and maximize the productivity of your staff and business. Gain the peace of mind that you have a dedicated team watching over your systems so you can focus on growing your business.
Our comprehensive Workstation services are designed to keep your systems and personnel productive. Our program provides the highest level of coverage without compromising quality.
Our service provides security measures for dealing with malicious threats, establishes baseline policies, asset tracking and changes, software roll-out and upgrades and overall health of the workstation.
Security Patch Management
System Log Monitoring
Virus Protection Management
Daily System Audits
Monthly Management Reports
Application Addition and Change Notification
Hardware Change Notification
Security Log Monitoring
Application Log Monitoring
Security Log Monitoring
Spyware Removal and Management
End User Remote Control
Desktop Policy Enforcement
Comprehensive Backup Solution
DTE DataSecure is a comprehensive backup service that gives your business fast and complete recovery of servers and critical workstations, minimizing the costs associated with everyday disruptions and site-wide disasters.
DTE DataSecure provides you with a complete backup solution including hardware, software and monitoring. Your critical information will back up as often as every 30 minutes throughout the day and then to the cloud each night. With the DTE DataSecure solution you can rest assured that your critical information is safe and can quickly be recovered.
We know how devastating downtime can be for your business. Everyday disasters can cause lengthy periods of downtime, ruin productivity, and drain profits. Recovering quickly from disasters is imperative. DTE DataSecure gives your business fast and complete recovery options.
Total Server Protection
Safeguarded Backup Data
Multiple Recovery Techniques
Recovery in Minutes, Not Weeks
Encryption - 256 AES
Transmission - SSL Technology
Storage -Multiple Data Center
Full Service Network Security & Firewall Reporting Service
DTE SecureNet is a full service network security firewall and reporting service. SecureNet can identify possible data leaks, compromised servers and workstations and other security concerns before they cause devastating damage to your production network.
Our comprehensive reporting can be customized to provide specialized reports to meet audit requirements or for a more specific look at a specific problem.
Application Based Filtering & Control
Intrusion Prevention Service
Assuring that a first line of defense is in place against hackers or unauthorized users.
Blocking access to unapproved websites to minimize risks.
Protect your business from Viruses, Spam, Worms, and other unwanted internet traffic.
Meter and limit network bandwidth flow to promote productivity.
Provide VPN services to make remote access and work easier to accomplish.
Cloud Security Platform
DTE WebShield, powered by Cisco Umbrella, is a cloud security platform providing the first line of defense against threats on the internet wherever your users go. Capable of blocking malicious destinations before a connection is ever established.
Prevents against today's biggest threats
Phishing and Drive-By’s are two of the most common threats your users face online. Phishing focuses on gathering sensitive information typically for financial gains, often they lead you to a spoofed copy of a site to attempt to steal your information. Drive-by’s occur when cyber criminals infect legitimate websites with malware and it automatically downloads when you visit the site, infecting your machine. The end result is the same, even the most cautious web user can and likely will be compromised. Why risk it when you can simply filter them out with DTE WebShield
Stop 50 - 98% more attacks
DTE WebShield preemptively defends against attacks, malware, and callbacks by analyzing a cross section of the world’s internet activity and predicting the attacks before they launch
DNS & IP Layer Enforcement
By Using the DTE Web Shield DNS Servers, you stop Malware before it reaches your endpoints or network.
Risky Domains are automatically routed for deeper inspection or denial based on policy settings.
Command & Callback
If the device becomes infected DTE Web Shield can stop call back to attacker’s servers, halting data exfiltration and execution of Ransomware encryption.
Working with Dura-Tech
We make your technology work for YOU.
We provide a range of managed services that are designed to make the technology part of your business run more smoothly. Our services cover areas such as business technology, ensuring that your network is secure at all times, and also making it easier to recover information should disaster strike. Contact us today for an estimate.